24 hour towing in Newark, NJ: the questions, answered the way the dispatcher would answer them

Dispatch is staffed all night, every night, including holidays. The number on this page, (908) 666-3168, is answered by the person who sends the truck. Many of our Newark calls come in between 10 p.m. and 6 a.m., from the airport lots, Port Newark, the Ironbound and the Turnpike exits, and they are handled exactly like a daytime call.

Our yard is in Linden, about fifteen minutes from the South Ward via Routes 1 & 9 and Frelinghuysen Avenue, and the trucks are often already in Newark. Most night arrivals in the South Ward, the airport and the Ironbound are well under 30 minutes; the North Ward and Vailsburg run a little longer. The dispatcher gives you a real window based on where the nearest truck is.

A flat $149 booking fee covers dispatch and hook-up; book it yourself online and it is $129. Mileage to the destination you choose is quoted on the call before the truck rolls. Jump starts, tire changes, lockouts and fuel delivery are one flat price each. There is no night, weekend, holiday or fuel surcharge; the 3 a.m. price is the 3 p.m. price. Details are on the prices page.

Yes, every week. Tell the dispatcher the lot (P1, P3, P4, P6, the economy lot, the employee lot, the cell-phone lot) and the row or aisle, and whether you are at the car or still at the terminal. Most airport calls are dead batteries after a trip, and a jump start is cheaper than a tow, so that is what we try first.

On the New Jersey Turnpike and the Garden State Parkway the shoulder itself is served by the Turnpike Authority's authorized garages; book with us anyway, and once the authorized truck has the car off the highway we take it from the exit or the garage's lot to the shop or driveway you choose, at the same flat quoted price. Routes 1 & 9, I-78, I-280, Route 21 and every Newark street are a direct dispatch.

Only if you ask us to. The car goes to your mechanic, your body shop, your dealer or your driveway. We do not steer you to a yard that charges daily storage and a release fee, and we do not charge storage on a car that went straight to your destination.

No. Anyone can call. If you have a roadside plan or insurance coverage, you can still call us directly, pay the quoted price and submit our itemized receipt for reimbursement; that is usually faster than waiting for the plan to find a contractor at night.

Yes, on a flatbed. All four wheels ride on the deck, strapped at the tires, so nothing drags. Tell the dispatcher what you drive and we send the right truck the first time.

Yes. That is one of the most common Newark calls. The driver uses skates or a wheel-lift to walk the car out of the space and then loads it. If the block is one-way or double-parked, tell dispatch which side of the street you are on so the truck approaches correctly.

Usually not; most decks are under seven feet. The driver meets you at the deck entrance, dollies or wheel-lifts the car out to the truck, and loads it on the street. Tell dispatch which deck and which level.

Yes, one or two passengers can ride in the cab at no charge. If you have more people, the dispatcher will help you plan; we will not leave anyone on a shoulder.

Yes. Medium and heavy-duty trucks are dispatched from the same yard for box trucks, sprinter vans, shuttle buses and tractors on Doremus Avenue, the port roads and the Turnpike corridor. Fleet accounts get a direct line and one monthly invoice.

Almost always. Our trucks work Newark around the clock and the yard is fifteen minutes away in Linden, so a truck is usually already in the city when you call. Tell the dispatcher your cross street, lot or exit and you get the real arrival time of the nearest truck, not a guess.

Yes. Book online and the booking fee is $129 instead of $149. If you are stuck on a road right now, calling (908) 666-3168 is still faster; the online discount is for people who can wait a few minutes to type.

Yes. Flatbed and wheel-lift drivers, owner-operators with their own trucks, and roadside providers. The openings, pay and how to apply are on the driver jobs page.

Call (908) 666-3168. Give the dispatcher a cross street, a lot name or an exit number and you get the arrival time of the nearest truck. Booking online is $20 cheaper but the phone is faster when you are on a shoulder.

Yes, on a flatbed with a locking front-wheel chock and soft straps, never a sling. Sport bikes, cruisers, scooters, from a Route 21 shoulder or a garage where the bike sat all winter.

Do not try to start it. Tell dispatch it was in water; the car goes on a flatbed, never a wheel-lift, and the driver checks the depth before backing the truck in. The blocks nearest the Passaic flood first in a hard rain.

Yes. Newark to Elizabeth, Hillside, Kearny, East Orange or anywhere nearby is a normal local tow: the $149 booking fee plus mileage. Longer runs, to the shore or across a state line, are quoted the same way with tolls included.

No. One or two passengers ride in the cab at no charge. If you have more people, tell the dispatcher and we will help you plan; nobody gets left on a shoulder.

He tells you the number before he does it. The $149 booking fee never changes; winching or dolly work is quoted on the spot if the car will not roll or steer, and you decide.